![]() Switch to the Acronis program and attempt to activate your license. Keep removing the lines marked with the crossed circles until there are no block rules referencing Acronis:ġ0. If you have found a block rule that has "Acronis" in its name, right-click it and select Delete.ĩ. ![]() See if there are any lines marked with a crossed circle icon - these are Windows Firewall block rules:ħ. Windows Firewall with Advanced Security window will open in a few seconds. Windows 7 users: Open Windows Start menu and select Control Panel:ĥ. Windows 8/8.1 and Windows 10 users: right-click on Windows Start menu button and select Control panel: If you have a third-party firewall running, consult its documentation on how to remove a block rule. Solution Verify that there are no blocking rules for Acronis in your firewall software.įollow the steps below to check Windows Firewall settings. If you have a subscription license and it fails to activate, follow the instructions below to troubleshoot the network connection issues to Acronis servers and activate the license online. ![]() Licenses of the subscription type, Acronis Cyber Protect Home Office (formerly Acronis True Image) Essential, Advanced or Premium, cannot be activated offline. ![]() Users of Acronis True Image 2018, 2019, 20 Standard can activate Acronis True Image using the offline method: Online license activation of Acronis Cyber Protect Home Office or Acronis True Image fails if the network connection to Acronis servers is blocked in the firewall software, Windows hosts file, router settings or by Internet Service Provider (ISP).
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